Serena Review is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our proofreading and editing services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and billing details.
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Content Information: Documents or text submitted for proofreading and editing.
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Usage Data: Information on how you interact with our website and services.
2. How We Use Your Information
We use the collected information to:
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Provide, improve, and personalize our services.
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Communicate with you regarding your submissions, inquiries, or updates.
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Process payments and manage transactions.
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Ensure website security and prevent fraudulent activities.
3. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties, except in the following cases:
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When required by law or to protect our legal rights.
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With service providers who assist us in business operations (e.g., payment processors), who are obligated to maintain confidentiality.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Opt-Out Options
You have the right to:
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Request access, correction, or deletion of your personal data.
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Opt out of marketing emails by clicking the “unsubscribe” link in our emails.
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Restrict or object to data processing where applicable by law.
To opt out or request changes to your personal data, please contact us at [email protected].
6. Changes to This Policy
We may update this Privacy Policy from time to time.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
Serena Review
Email: [email protected]